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Repair Services

We know that you love your Ninebot Elite PTR, C (comfort) or One series electric unicycle.  You may use it to commute, or just get around. You certainly don't want to be without it for weeks.  We know exactly how you feel.  We ride them too! 

When you send in your Ninebot for Warranty or fee based service; we will treat your ride as if it was our own!

Once we receive your Ninebot we will inspect it for material and electronic issues.  Then we will get right to work on testing to determine the root of the issue(s).

Once  we have diagnosed your Ninebot we will send you an email listing any and all items that need to be repaired, and/or replaced.  If the service is fee based, the list will be itemized to include costs.   For fee based service, we will wait for your email approval before we start the work.

As soon as we hear back approving the repair(s) our technicians we'll get your wheel up-n-running in no time!

Ninebot U.S. offers expert Ninebot repair services on all models. Services that other Ninebot sellers do not offer.  Our highly-qualified repair technicians will diagnose and repair all issues for you at a price that won’t break the bank.  Contact us today for any of the repair services you see below.

Local On-Site Service

For those located within driving distance of Ninebot U.S. in New Jersey, our team can save you from having to ship in your Ninebot by offering quick repairs at our Ninebot U.S. Northern NJ facility. Our repair technicians will be happy to speak with you about the work that needs to be done, and will be able to give you an estimate for time and repair.

Warranty Repairs

Ninebot U.S. offers manufacturer guarantees and warranty and repair services for any Ninebot products purchased directly from Ninebot U.S.  These warranty terms protect against manufacturer defects for a period of one (“1”) year with an exception for the battery, tire, tire tube, and parts made of plastic.  The battery is protected against manufacturer defects for a period of 180 days, while the tire and tire tube are protected for a period of 90 days.  Please read our “Warranty” page to learn more about our warranty repair services.

Part Replacements

We keep a wide range of parts in stock for Ninebot One, Ninebot-C, and the Ninebot Elite PTR.  These parts include tires, tubes, foot plates, handles, batteries, and more.  Ninebot U.S. offers both shipping the parts to you or replacing the parts for you in house.  Our team is able to replace these parts for you quickly and efficiently so that you will not be away from your Ninebot for long.

Hardware Repairs

We want the repair of your Ninebot personal transportation vehicle to be as smooth as possible.  We also know how tough it can be when you’re experiencing problems with hardware.  Regardless of whether it’s a small issue like LED lights not lighting, or a larger issue with the motherboard, our team is here to help.

Rejuvenation Service

Ok so your wheel has been on the road for a while, or maybe it took a pretty good beating while you were learning how to ride.

Either way it's looking a bit worn.

Wanna get that New Ninebot look back?!  If Yes, then this is the gig for you!

We will replace outer plastic components that may look worn or damaged. Want the tire(s) replaced to?  We can do it!  Just give us a call or reach out to us via our Contact Form so we can get an idea of what you would like done.  

If you need Warranty Service or fee based repair for your Ninebot products, contact us today