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Contact Us


Send Us Postal Mail:
Ninebot U.S. Inc.
184 S. Livingston Ave.
STE 9-308
Livingston, NJ 07039

(not our physical location - postal mail only)

We are in the office Mon.-Fri. 10AM - 5PM EST

Closed Sat.- Sun. & most Holidays

Want to Rent or test ride a product?  Send us an email below and schedule a visit.


Order Inquires, Rental and General Questions
If you would like to send us a Non-Support related email, please use the form below and we will get back to you as quickly as possible.


Warranty Repair and Support Services
If you need Warranty Repair or Support for any Segway-Ninebot product other than the Ninebot Elite PTR E+ Please Click Here. 

Non-Warranty Repair Service

If your product is outside of the warranty period, or it's an Elite PTR, or you have a 2nd hand product Please Click Here.