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Contact Us


Send Us Postal Mail:
Ninebot U.S. Inc.
184 S. Livingston Ave.
STE 9-308
Livingston, NJ 07039
We are in the office Mon.-Fri. 10AM - 5PM Eastern (closed between 12PM-1PM daily)

Want to Rent or test ride a product?  Send us an email below and schedule a visit.


If you're in the Tri-State area come visit our Store at:
Segway Store Suite 1033
Westfield Garden State Plaza
One Garden State Plaza Blvd
Paramus, NJ 07652

Please Do Not call this location for technical support issues, Parts, or Orders placed Online. There are no Technicians at the Mall, and they do not have access to Online Orders.

Open: 10:00AM - 9:30PM Eastern Mon-Sat.
Closed: Sundays
Tel. 201-843-3028

If you need Parts, have mechanical issues or need Warranty, or  Technical Support for a product, please click here. A new window will open at: Submit the web-form and a Segway-Ninebot certified technician will get in touch with you within 24 hours, typically sooner (weekends excluded).
Order Inquires and General Questions
If you would like to send us a Non-Support related email, please use the form below and we will get back to you as quickly as possible.